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Refund Policy

Thank you for subscribing to Welandapola. We want you to be satisfied with your subscription, and this page sets out plainly when we cancel and refund payments.

Last updated: 2 August 2026

What this policy covers

Welandapola sells one paid product: a Welandapola Pro subscription that removes the daily limit on how many price and analytics pages you can view. This policy explains when that subscription can be cancelled or refunded.

Welandapola does not sell, ship or deliver physical goods. Items advertised in our marketplace are sold directly between the buyer and the seller, and we are not a party to those transactions — see "Marketplace listings" below.

Cancellations

You can cancel a Pro subscription at any time from your account page. Cancelling stops the next renewal charge; your Pro access continues until the end of the billing period you have already paid for, after which the account returns to the free daily allowance.

Refunds

If you are not satisfied with Welandapola Pro, request a refund within 7 days of the charge and we will refund that payment in full, provided the account has not been used to view an unusual volume of gated pages in that period.

After 7 days a subscription payment is generally non-refundable, because the access it paid for has already been provided. We will still consider a refund where a charge was clearly unintended — a duplicate payment, a renewal after a cancellation request, or a period during which the service was substantially unavailable.

How to request a refund

  • Email [email protected] from the address registered on the account.
  • Include the date of the charge and the amount so we can locate the payment.
  • Tell us briefly why you are requesting the refund — it helps us fix the underlying problem.

We aim to respond to every refund request within 3 business days of receiving it.

Processing time

Approved refunds are issued to the original payment method. Once we process a refund it usually appears within 5 to 10 business days, though the exact timing depends on your bank or card issuer and is outside our control.

Non-refundable items

The following are not eligible for a refund:

  • Subscription periods that have already elapsed and been used.
  • Promotional or complimentary Pro access granted at no charge.
  • Charges disputed more than 90 days after the payment date.
  • Advertising or listing fees where the listing has already been published.

Service interruptions

Welandapola depends on data sources we do not control, and pages can occasionally be incomplete or temporarily unavailable. Brief interruptions are not by themselves grounds for a refund. If Pro features are unavailable for an extended period, contact us and we will credit or refund the affected part of your subscription.

Marketplace listings

Where a seller advertises an item on Welandapola, any payment, delivery, return or refund is arranged directly between the buyer and that seller. We do not hold funds, handle goods, or process payments for those sales, and we cannot issue refunds for them. Please agree terms with the seller before paying, and report a listing to us if you believe it is fraudulent or misleading.

Changes to this policy

We may update this Refund Policy from time to time. Any change is published on this page with a revised "last updated" date, and applies to payments made after that date.

Contact Us

If you have any questions about this document, contact us at [email protected] and we will respond as soon as we can.

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